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Terms & Conditions

Arrival & Departure

It cannot be guaranteed that rooms will be available before 3.00pm on the day of arrival although the hotel will always try to accommodate guests who arrive early. Checkout time is 11.00 am.


To comply with the wishes of the majority of the guests, it is requested

that gentlemen should wear jackets for dinner.



All bedrooms and suites are non-smoking rooms



The management regrets that they cannot be held

responsible for loss of or damage to any articles of value

unless they are deposited at reception and a receipt


Car Parking

There is ample car parking at the Thurlestone Hotel but there is also

limited undercover parking, which is available

to reserve in advance for an additional £5.00 daily. (Please

note all suites are automatically allocated undercover

parking at no additional cost)


Room Service

Light refreshments are available from the Room Service

menu 24 hours a day. Restaurant meals, i.e. Breakfast,

Lunch and Dinner are also available in rooms during

the times these meals are normally being served at an

additional charge. In case of late arrival full cold suppers can

be placed in the room with prior notice.


Windows and Balconies

Parents should be aware of the dangers of open windows and balconies in rooms where there are small children.


Travel Arrangements

Arrangements can be made to meet guests at Totnes or

Plymouth Rail Stations, or Exeter Airport.



Dogs are not allowed in any of the public areas of the hotel.

Dogs may be accommodated in guest’s rooms at a charge

of £8.00 per night excluding food. Dogs are not accepted in

any of the Deluxe Rooms, Suites or the majority of the

Premier Rooms. They are, however, welcome in all the

Village View or Sea View Rooms and a limited selection of

the Premier Rooms.



A deposit of £100.00 per room will be required to confirm

bookings and this will be credited to the account on



If a reservation has to be cancelled, within fourteen days

of arrival, there may be a cancellation charge of up to

66% of the terms quoted if the hotel is unable to re-let the

accommodation. If it is re-let

the deposit will be refunded in full and

no cancellation charge will apply. Cancellation Insurance

is recommended.



The hotel accepts cash, cheques by arrangement, and most major

credit cards. Accounts are due for payment upon departure.


Service Charge

No service charge will be added. Gratuities are at your


Medical Conditions and Disability

Please advise reception of any disability or medical

condition, including food allergies that could

effect health or safety during a stay.