Front Office Manager, Terry-Louise
09 October 2023
Front Office Manager, Terry-Louise
09 October 2023
Our Front Office Manager Terry-Louise provides an insight into her hospitality career and what it is like to work at Thurlestone Hotel.
"My hospitality career began aged 15, as a Housekeeper in the boutique B&Bs of Plymouth. At 18, I moved away from Devon to study hospitality at university, and from here my career was catapulted to all parts of the world – from America to Australia, New Zealand and now back to my favourite corner of the world – my home – South Devon.
My favourite aspect of hospitality is working closely alongside a driven team, meeting so many guests, and in particular at Thurlestone Hotel; welcoming back so many familiar faces.
It is a real reward for me to work for a family business that places so much emphasis on the small details, values every piece of guest feedback and welcomes each colleague as an extended family member. In my third year at Thurlestone Hotel, I am excited to develop my knowledge as I am supported through the hotel to study for a CIPD Associate Diploma in People Management."